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A.G. Edwards: Learning & IT Transformation
When A.G. Edwards & Sons Inc. began a period of IT transformation—developing the new technological capabilities required for the company to grow and prosper in the coming years—the company realized […]
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Avaya: Outsourcing for Business Results
When Avaya—a global leader in business communications software, systems and services—prepared to embark on an aggressive schedule of new product launches, a key success factor was making training programs immediately […]
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Learning Business Process Outsourcing and the Journey to High Performance
What’s on the minds of learning executives today? An exclusive Accenture Learning research study has found that a single, common goal dominates the learning field today: leveraging the learning function […]
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Finding the Client-Vendor Balance
When outsourcing learning content and solutions, a transparent process ensures a successful relationship.
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Business Process Outsourcing: Pros & Cons
Recent statistics forecast that the learning outsourcing market will grow to $20 billion over the next few years, but what does that mean for training and development? The pros and cons must be considered before taking the leap.
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SwedishAmerican Health System: Importing Learning Processes
SwedishAmerican Health System, a nonprofit organization with 15 facilities in northern Illinois and southern Wisconsin, has to educate about 3,000 employees on new techniques and products in the field of […]
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Critical Characteristics for CLO Success
The CLO’s role in the company is still fluctuating, but best practices are emerging. To earn a seat at the executive table, learning leaders must take a proactive stance and shape their own futures.
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Boeing’s Bonnie Stoufer Helps Learning Take Flight
Boeing jetliners carry millions of passengers around the globe on a daily basis. Bonnie Stoufer, vice president for learning, training and development at Boeing, helps learning take flight for a workforce of 155,000.
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Learning: The Non-Traditional Approach
This past fall, the Boston Red Sox won their first World Series in 86 years. Up-and-coming baseball general managers have followed a unique strategy that correlates to a model for next-generation learning leaders
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Developing and Leading Effective Global Teams
Today’s teams often work across time zones, performing at high levels and adapting to escalating demands. Competency management, personalized learning and virtual environments can help global teams make an impact.