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Reporting Results: Managing Measurement
The ability to provide valid measures of success for any learning program is key to achieving support for future initiatives. Knowledge training and assessment programs can provide data in multiple formats to transform learning business operations.
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Randstad: Demonstrating Success in Learning
International staffing firm Randstad Holding, which connects approximately 250,000 provisional personnel to businesses in 17 countries every day, touts the motto, “We put people to work.” A corollary of that […]
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Connecting CLOs With the Recruiting Process
Recruiting new employees involves workforce planning, attracting new employees and getting new faces oriented to their work environment. CLOs can be valuable partners to human resources, every step of the way.
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Banco Popular: Connecting a Workforce to Learning
Banco Popular North America began its tradition of providing banking services to the under-served in Puerto Rico in 1893. Now, Banco Popular has approximately 2,000 employees in California, Florida, Illinois, […]
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In Global Business, English Is Not Just for Americans
Last week, we discovered that corporate leaders often suffer from a fear of public speaking. Now, it looks like the English language itself is a problem. Specifically, the world of business has spread so far and so fast that communication has become an is
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Knowledge Sharing for the Mobile Workforce
The global workforce is increasingly mobile, relying on cell phones and PDAs to get the job done both in the office and on the road. CLOs need not ask whether mobile learning should be part of their strategy, but how.
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SCI: Dignity and Service Start With Learning
Service Corporation International (SCI) is the largest provider of funeral, cremation and cemetery services in North America. More than 20,000 employees across North America compassionately help more than 600,000 families […]
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Bell Canada’s Mary O’Hara Connects the Workforce to Learning
Mary O’Hara, vice president of people development for Bell Canada, takes a holistic approach to the learning curve for Canada’s largest communications company. Pride, trust, intuition and more lead to performance excellence.
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What Gets Measured, Gets Better: The Application of Learning Metrics
In the end, what gets measured gets better, but is learning formally measured? How? This month’s research looks at the metrics used to assess the effect of learning on employee and overall business performance.
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Breaking Through to High Performance: Unleashing the Power of Learning BPO
Organizations increasingly seek trusted collaborators to help them achieve high performance through their learning function. The greatest opportunities, especially for businesses, will come from total enterprise learning outsourcing strategies that […]
Emerging Technologies
New technology such as artificial intelligence, augmented reality and virtual reality are informing talent management leaders as they forecast and implement trends in the industry now and into the future.
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