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The Leader as a Coach
To develop leaders consistently and globally, W.W. Grainger Inc. delivers shared coaching expectations, a common coaching language and tools, and higher goal attainment.
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Learn From Failure
Learning leaders should not be scared of failure — they should embrace it. Not doing so could quell the potential for innovation and increased performance.
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Express Learning’s ROI Through Storytelling
When told well, stories add meaning to metrics. Learning leaders should embrace the skill to convey business impact and show the worth of a leadership development program.
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Great Learning Starts With Communities
Creating a sense of organizational community helps increase employee engagement and retention in a multigenerational workforce.
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The Upside-Down Pyramid
When employees know leaders expect the best from them and will back them up, they feel more prepared and comfortable making decisions.
Performance Management
Performance management is an ongoing process of evaluation between employee and manager. These conversations often include progress on strategic goals, measures of success within the business and two-way feedback.
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