Abigail Dunne-Moses is a senior faculty member of the Center for Creative Leadership’s Equity, Diversity & Inclusion practice. Dunne-Moses is a trusted leadership advisor with more than 20 years of experience. As a business-minded change agent, she has advised Fortune 500 companies on how to build and sustain diversity, equity and inclusion initiatives. Her passion for consulting is born out of her life and educational experiences on three continents, namely Africa, Europe and America.
Here are actions organizations can take to increase empathy and avoid pitfalls of the shadow side of empathy in the workplace.